We're sorry you are encountering problems paying on our website.
Please can you ensure that...
- The billing address matches the address that your card is registered to (this appears on your bank statements).
- Your card number is entered without any spaces or punctuation marks.
- Terms and conditions are ticked.
- If there is no option to make the payment for a particular item, then it is likely that the product has become unavailable.
If you're still having problems, please contact our Customer Service team with details of the country, payment type and the errors displayed.